Original topic:

Green line on display

(Topic created on: 04-29-2024 10:16 PM)
37 Views
dnuthomas
Active Level 1
Options
Galaxy S
My phone displays bright green line on left side of display. Is there any option to replace my screen free of cost?
Model s21 fe(exynos)
5 Comments
parthib_2002
Active Level 1
Galaxy S
Snapdragon or Exynos which version your phone is ?
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dnuthomas
Active Level 1
Galaxy S
Exynos
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Galaxy S
Moye moye
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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sakuya_bob
Active Level 7
Galaxy S
First, try contacting the service center. If they don't help or ask for a large sum of money, simply register a complaint on the NCH app for assistance. For more details, refer to my latest community post.
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