Original topic:

Green line issue

(Topic created on: 05-09-2024 09:33 AM)
159 Views
JeyaGodwin
Active Level 1
Options
Galaxy S
After March updated 1 green line now after April update 2 green lines in my samsung s21 FE. Well done samsung you are doing great.
6 Comments
imu73
Active Level 4
Galaxy S
👏
Kuldexindia
Expert Level 5
Galaxy S
Green lines kab kaha kaise kis phone me aa jaye kuchh pata nhi but ham thoda dhyan rakhe to is se bach sakte hai. Phone ki display 60hz hi rakho jab jarurat ho tbhi 120hz me jao. Sunlight me summer me ho sake utna phone ko kam use karo. Display brightness low rakho condition ke according bright karo. Software update ke time cover nikal do aur display burn na ho isliye phone update ho tab tak freeze me rakh do. Malum hai bekar idea lagega lekin sach me help karta hai green lines issue nahi aate. Freeze ke Cooling ke karan display burning issue se bacha ja sakta hai
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VinodGowda
Active Level 7
Galaxy S
Service center not repair free of cost you've pay for display
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

0 Likes
sakuya_bob
Active Level 7
Galaxy S
First, try contacting the service center. If they don't help or ask for a large sum of money, simply register a complaint on the NCH app for assistance. For more details, refer to my latest community post.
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