Original topic:

Galaxy S21 and S22 with green line issue in India get free display replacement.

(Topic created on: 04-21-2024 04:08 PM)
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JinceVFrancis
Active Level 7
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Galaxy S

Last updated: April 21st, 2024 at 10:08 UTC+02:00

 

Reports about green lines appearing on the display of some Samsung devices have been going around since last year. This is a big enough issue that the company has officially responded in some markets with the offer of providing a free one-time display replacement for out of warranty devices.

Samsung has been offering these display replacements for select models in India since last year, and the company has now expanded the list of supported models to include the Galaxy S21 and the Galaxy S22 series as well.

There's now a deadline to avail this replacement offer

This green line issue has primarily been reported on devices with Super AMOLED displays. Reports about the issue have reemerged over the past couple of weeks, highlighting the fact that even more devices suffer from it now, requiring Samsung to expand the free replacement offer to additional models.

Samsung India has been providing a free display replacement for affected devices since July last year. The eligible devices included the Galaxy S20 series and the Galaxy Note 20 series. The company has now expanded this list to include the Galaxy S21 series and the Galaxy S22 series.

Just like last year, all devices will also be offered a free battery and kit replacement, but it appears that there's now a deadline to avail this offer. Appointments must be booked at a Samsung Service Center until 30th April, 2024 to get a free replacement from the company.

Customers are effectively getting their entire device refurbished with this offer. Getting a new lease on life for a device like the Galaxy S22 that's still relatively modern and will have software support for some time as well is a deal too good to pass up.


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46 Comments
sikku1995
Active Level 3
Galaxy S
But,how to get this offer
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JinceVFrancis
Active Level 7
Galaxy S
Contact samsung Customer care
Members_yPShHP5
Beginner Level 2
Galaxy S

As per the information I received from Samsung customer care, this scheme is not applicable for S22 and S22 Plus.

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sivak05
Active Level 3
Galaxy S
Yes I got it too . Bad luck
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rahulm96
Active Level 1
Galaxy S
Please protest for s22 and s22+,I have s22+ and two line after updating, but not get free service for this major issue. We want samsung give us free service for lining issue. 🙏
Akhiln75
Active Level 1
Galaxy S

They are denying service for my S22 saying no notification is there for normal S22. Only ultra being covered.

sivak05
Active Level 3
Galaxy S
Mail to servicehead.in@samsung.com raise a complaint... hope they can see s22's also has serious problems
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Akhiln75
Active Level 1
Galaxy S
Already done. They notified back saying already my case is in high priority but from last 1 week no reply.
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