Original topic:

Galaxy Enhance X still keeps crashing in s23 ultra.

(Topic created on: 04-12-2024 07:49 AM)
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DrDhruv1404
Active Level 4
Options
Galaxy S

Galaxy enhance x keeps crashing while increasing resolution in my s23 ultra. 

Galaxy enhance x keeps crashing while increasing resolution in my s23 ultra. 
5 Comments
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the Enhance-X will work when your device gets Android U one UI 6.1. however, if you have already updated the device to UI 6.1, kindly share the log file. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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DrDhruv1404
Active Level 4
Galaxy S
I have already one ui 6.1
PMAkhilesh
Beginner Level 2
Galaxy S
Same issue
PMAkhilesh
Beginner Level 2
Galaxy S
Tried uninstalling and reinstalling the app.. clear cache & storage
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DrDhruv1404
Active Level 4
Galaxy S
This was the very first thing that I had done.
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