Original topic:

Face unlock not fast

(Topic created on: 10-09-2023 09:19 PM)
266 Views
Shubhamlxr
Active Level 5
Options
Galaxy S
Previously i am using oneplus phone .Now i am using samsung s23 .I am happy with this but a little disappointment with faceunlock.S23 is a flagship device of samsung but faceunlock as not fast as oneplus devices.Kindly improve in that matter. 
6 Comments
cpaul1177
Active Level 6
Galaxy S
But it's fast for me. Try to clean the front camera area with a soft cloth. And make sure that something is not covering your front camera, like screen protector.
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Shubhamlxr
Active Level 5
Galaxy S
Its alrdy clean
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goodthings
Expert Level 5
Galaxy S
My dear clean front camera 📷, then try to it's again. Thanks.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

If you are having difficulty unlocking with Face recognition, try the face registration again. Remove the current face data by opening Settings, and then tapping Security and Privacy. Tap Biometrics, then tap Face Recognition, and then enter your credentials. You can now tap Remove face data to clear the facial recognition data so that you can have a fresh start.

Tips for Facial recognition:

Show your face and your device unlocks: it doesn't get much easier than that. If you are having some difficulty, here are some facial recognition tips.
1. Glasses, hats, masks, makeup, bangs, and beards can affect the recognition process. Adding an alternative look can help the device recognize you in different situations.
2. Make sure you are in a well-lit area and the camera lens is clean.
3. For best results, make sure your image is not blurry.

If the issue still persists kindly report the problems of your Samsung smartphone with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

Dr_Anand
Active Level 6
Galaxy S
In a face recognition setting, there are two options: the first is fast recognition with lower security, and the second is slow recognition with higher security. If you prioritize fast recognition, I recommend choosing the fast recognition option. However, for better security, reliability, and speed, I suggest going with Samsung's ultrasonic fingerprint option. While Samsung does offer a face unlock feature, it should be considered an alternative rather than the primary method for phone security. The choice is ultimately yours – you can choose between security and convenience.
Shubhamlxr
Active Level 5
Galaxy S
Bro i cant find these face recoginition setting..Kindly share screenshot if possible
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