Original topic:

Constant warmth on my newly purchased S23

(Topic created on: 05-07-2024 05:24 PM)
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adxtyx
Beginner Level 4
Options
Galaxy S
Just bought the galaxy S23 and it's the phone gets warm from time to time does anyone else face this or should I get the phone replaced?
6 Comments
9347698806
Beginner Level 2
Galaxy S
Plakdkeu
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goodthings
Expert Level 5
Galaxy S
Your's device is very new so please give it some time. After some time all is well. Thanks.
goodthings
Expert Level 5
Galaxy S
Congratulations 🎊 for your's S23 . Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Galaxy S
Better to replace then taking chance on device. Check with some other person also physically. Here people will complain about oneui6.1 update causing this issue.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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