Original topic:

Camera shaking

(Topic created on: 05-19-2021 11:50 AM)
298 Views
chinmay1
Active Level 1
Options
Galaxy S
Hello Everyone,  I hope you all are safe during this pandemic time.

I just wanted to ask is anyone else Camera in Samsung s21 ultra which is there flagship phone, camera is shaking or lagging while recording video in 8k or UHD or even FHD.

Mine camera shakes video a lot while recording a video even if I move my phone a little. 

Thanks
6 Comments
Meet_Feet
Active Level 4
Galaxy S
Send error report to samsung or contact service center.
chinmay1
Active Level 1
Galaxy S
Done already they are saying that they have taken the feedback for the same. But they don't have any resolution till now.
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chinmay1
Active Level 1
Galaxy S
Is your is having same problem.
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bharat419
Active Level 3
Galaxy S
The phone has sensors which move even when the camera is not on
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bharat419
Active Level 3
Galaxy S
It should not be a problem at all all the s21ultra have the same feature it is just the camera which moves inside
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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