Original topic:

BATTERY ISSUE

(Topic created on: 04-10-2024 09:51 PM)
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HARIRAJ2006
Active Level 4
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Galaxy S
I'm using samsung s23 Today onwards im facing issue that when my battery percentage reaches 100% in after 3 to 5 min it downs to 99% even my screen is off
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Galaxy S
It is quite normal . Your SIM card remain functional even when your device's screen is turned off.
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HARIRAJ2006
Active Level 4
Galaxy S
Yes, but before one ui 6.1 I noticed that my battery percentage lasts for 42 min with screen off on 100% from 1.03 to 1.55 so only I found and mentioned it as a issue
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Basis your inquiry, we want to inform you that the battery drains on the device can be for several reasons. One of the main reasons is that apps are running in the background. Some apps consume more battery power than others, and if they are running in the background, they can drain your battery quickly.

Warm Regards,
Samsung Customer Support.

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