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Original topic:

After updating latest One Ui 6.1 I lost functioning of touch

(Topic created on: 09-07-2024 12:26 PM)
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zubairaatim
Active Level 4
Options
Galaxy S
After updating my mobile software I lost functioning of touch features of S21 5g, though it works properly except touch features. By using Mouse Pointer that can be used like as it built.

Need help to resolve this issue. 

#S21
#update_Problem 
#help

3 Comments
Farah7745
Expert Level 2
Galaxy S
Take backup and factory Reset .
InshaAllah, your problem resolved .
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zubairaatim
Active Level 4
Galaxy S
I do factory rest, still same issue facing
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Farah7745
Expert Level 2
Galaxy S
The touchscreen symptoms could be the cause of the Google Discover App. It can impact the functionality of the Galaxy device's home screen or other apps delaying in response. We recommend changing the default news app first.
Try the following:
From the home screen, touch and hold a blank portion (if you must use the S-Pen) of the screen, and swipe right. (The page will be split between Google Discover and Samsung News).
Choose Samsung News. The next time you swipe right from the home screen, your designed option will appear, whether it's Google Discover or Samsung News.
Next, you'll need to update the Google app from the Play Store to version 15.11
- Then perform a simple reboot of the phone by turning it completely off and then back on.
The symptoms should disappear at this point. If not, you can try the workaround posted here: https://www.sammobile.com/news/samsung-offers-temporary-fix-galaxy-s24 touchscreen-issue-one-ui-6-1
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