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Original topic:

my wifi calling on the note 9, even after turning it on, its not even showing

(Topic created on: 01-20-2021 03:46 PM)
265 Views
BestPass
Beginner Level 3
Options
Galaxy Note
On the screen as shown below by the screenshots,

If anyone knows What I can do, kindly assist
I need , the wifi calling.

image


image


1 Solution


Accepted Solutions
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy Note

Hi BestPass

 

Kindly check with the network service provider for Wi-Fi functionality as the function is network related, however, if all is well from the network side try the steps below.

 

*Please note that stored Wi-Fi, Mobile Data, and Bluetooth passwords may be removed. 

 

  1. From the home screen, swipe either up or down to access apps. 
  2. Select Settings. 
  3. Select General Management. 
  4. Select Reset. 
  5. Select Reset network settings. 
  6. Tap Reset settings 

 

If the issue persists, please perform a soft reset of your device. 

 

Press and hold the power and volume down buttons for about 10 seconds. 

 

*The device may take a screenshot, however, keep holding the buttons for a few more seconds. 

View solution in context

6 Comments
Gaopalelwe
Active Level 8
Galaxy Note
Some of the wifi have limits, like at my work I can't update software even downloading movies
0 Likes
BestPass
Beginner Level 3
Galaxy Note
with mine, i can do all that, pretty much all i want to do, but when it comes to wifi calling, thats were my problem is now
0 Likes
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy Note

Hi BestPass

 

Kindly check with the network service provider for Wi-Fi functionality as the function is network related, however, if all is well from the network side try the steps below.

 

*Please note that stored Wi-Fi, Mobile Data, and Bluetooth passwords may be removed. 

 

  1. From the home screen, swipe either up or down to access apps. 
  2. Select Settings. 
  3. Select General Management. 
  4. Select Reset. 
  5. Select Reset network settings. 
  6. Tap Reset settings 

 

If the issue persists, please perform a soft reset of your device. 

 

Press and hold the power and volume down buttons for about 10 seconds. 

 

*The device may take a screenshot, however, keep holding the buttons for a few more seconds. 

BestPass
Beginner Level 3
Galaxy Note
thanks , will try this, will give feedback
sapmarvins
Active Level 7
Galaxy Note
@BestPass, did it work for you? I also have similar wifi- calling problem with my note 10+. it is there but not working. I am using MTN.
0 Likes
MOMO444
Beginner Level 2
Galaxy Note
Any update on forcing wifi calling over volte calling ( vowifi / volte)
Am also having same issue with s20 plus
0 Likes