Note 8

[chriszelle]

My camera stopped working 2 weeks back,  only the selfie camera works when using apps .

I have done everything they said , reset the camera , clear cache , restart in safe mode , reset the phone

Still its keeps on saying camera stopped. 

Please help.

[Smekahle]

It's time for an upgrade

[A-Galaxy]

Maybe you did not give the camera its monthly salary, that's why it stopped working. I'm just kidding.

Since your phone is a Note 8, does it have any built-in tool to test the camera like Samsung Members phone diagnostics or type *#0*# on phone app, select MEGA CAM and FRONT CAM?

[chriszelle]

Front cam works but mega cam not

[A-Galaxy]

I think the rear camera hardware failed. Send your phone for repair.

[Masanza1]

Hi there it's a sign that you need to upgrade. Samsung has a lot of wide range of devices like the Galaxy A35, A55 etc

[Tendai777]

It is highly probable that the issue is hardware-related.

[Nicky_sam03]

Thank you for reaching out chriszelle, and apologies for the inconvenience caused.

Since you have tried all the necessary troubleshooting steps, 

kindly take the device to an accredited service center for an assessment. You can use the link below to find an accredited service center nearest to you

https://www.samsung.com/za/support/service-centre/