Original topic:

Samsung Text Message app is not work

(Topic created on: 03-14-2024 04:59 PM)
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ShadowHunter001
Active Level 1
Options
Galaxy M
Hello all,

Samsung text Message app is not working not able to send the text messages to other in M53 5g and also In M52 5g device 
4 Comments
Shubhechha
Active Level 6
Galaxy M
Switch on and off the phone and then check whether its working or not
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imjoker2611
Active Level 9
Galaxy M
Use Microsoft SMS organiser
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

If it is one number, try to send text message on another number.

If you're unable to send any SMS (text) messages to any contacts, it suggests that your network operator's message center number stored in your device's settings is either missing or wrong.

Follow these steps to check, and if necessary correct, that number.

Go to the Apps screen>>Tap on Messages>> Tap on More (three dots)>> Tap on Settings>>Tap on More settings>>Tap on Text messages>>Tap on Message Center

(Check your network operator's website for their message center number to compare). If the number on your phone is different, or missing, tap Message center, enter your network operator's message center number and then tap SET. Then try sending a text message.

Clear the Messaging app's data
Please follow the below steps: Go to Settings>>Tap on Apps>>Tap on Messages>>Tap on Storage>>Tap on Clear data >>Tap on Clear cache>>Restart your device>>Try sending a text message.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

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Raut-11
Beginner Level 2
Galaxy M
Install new Google message LLC app and add sms center number in custom smsc option then text message send working
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