Original topic:

Samsung M51 New Update issue

(Topic created on: 03-24-2024 02:30 PM)
233 Views
AUR555
Active Level 1
Options
Galaxy M
I got white lines on my mobile screen after the january security patch update.Why samsung is doing like this?If they can't give updates without bugs why they are giving updates?I am so disappointed now.
10 Comments
Vaibhav_Jogdand
Beginner Level 2
Galaxy M
When will get One UI 6.1 update for Samsung S23 FE?
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THErevanth
Active Level 4
Galaxy M
When you have updated January security patch update 2024 bro???
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AUR555
Active Level 1
Galaxy M
Today
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THErevanth
Active Level 4
Galaxy M
Are you facing the white line issue immediately after update?
And apart from this check any color fading issue arising at low brightness or dark background color turn into brownish color??
If possible post screenshot or photos also bro.
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AUR555
Active Level 1
Galaxy M
Yes after update.No colour fading issue till now.
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THErevanth
Active Level 4
Galaxy M
Upload phto bro clicking + button at left corner
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goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance and stability of the smartphone and it is fully tested in different stages. The issue could occur due to various factors, we request you kindly follow the given steps to resolve your issue.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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