Original topic:

Green tint on my Galaxy M51

(Topic created on: 10-25-2023 01:14 AM)
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FireSand
Beginner Level 2
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Galaxy M

7-8 days back suddenly the screen got a green tint. Tried resetting the phone, using safe mode, played with display settings but not able to fix it yet.

My phone is almost 2.5yrs old. No type of damage till date. 

I use the dark mode which is almost unusable now, looks ugly. With dark mode turned off + changing the color filter it is kind of working, but as soon as I open youtube and set it to full screen, the black bars on the side is making it ugly. 

The service center says it is around 6.5k for screen replacement. I read that sometimes even after changing screen the issue might come back due to other faulty hardware. Unauthorized service shops told me to sell the phone to someone else.

I just ordered z flip 5. If the issue comes to that phone also I will sue Samsung.

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3 Comments
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support

As per your issue, we request you please report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

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Galaxy05
Active Level 4
Galaxy M
I am also facing the same issue on my Galaxy F62,
Its surely a software fault which the masses are facing.
What could be the action, we as the user take.
I am definitely not gonna invest on this phones display since I am not responsible for this issue
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ROZAJMERI
Active Level 6
Galaxy M
I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update ONE UI Version 6.1
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