Original topic:

Contacts App Not Opening

(Topic created on: 02-26-2024 11:44 AM)
163 Views
Supreet07
Active Level 1
Options
Galaxy M
Contacts app isn't opening, it not shows any contact name or phone number that's why i can't call someone. If someone calls me it shows only phone number.
App is not opening even in 'Safe Mode'. I'm facing this problem atleast 7-8 months, when this problem occurs after 1-2 hours (clear the app data and cached file, and restart my phone) The problem solves automatically. but now it's about 48 hours I can't open 'Contacts app' so I can't call anyone. I send error report atleast 20 times but Samsung doesn't give any proper solution, it's very very disappointing.
5 Comments
skull_crusher
Active Level 5
Galaxy M
Force stop that and restart your phone. After restarting enable it again and check all permissions i.e call and contacts permission
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Supreet07
Active Level 1
Galaxy M
I do it many times bro but the problem isn't solved.
Supreet07
Active Level 1
Galaxy M
The funny thing is I can't even call samsung customer care.
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Supreet07
Active Level 1
Galaxy M
I already send it
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