Original topic:

Samsung wallet not working

(Topic created on: 11-02-2023 07:43 PM)
66 Views
JayDuttSharma
Active Level 7
Options
Galaxy Gallery
I tried reinstall the wallert its not working not opening in my s23 ultra! 

image


8 Comments
Kuldipindia
Expert Level 5
Galaxy Gallery
Uninstall it and install it again
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JayDuttSharma
Active Level 7
Galaxy Gallery
Read again what i posted!
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Kuldipindia
Expert Level 5
Galaxy Gallery
I mean reinstall your OS try from smart switch.
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JayDuttSharma
Active Level 7
Galaxy Gallery
So easy taskk
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Kuldipindia
Expert Level 5
Galaxy Gallery
It is so easy and authorised. Have you one ui 6?
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JayDuttSharma
Active Level 7
Galaxy Gallery
Yes
Kuldipindia
Expert Level 5
Galaxy Gallery
Then wait for some time. You will get new galaxy updates from samsung. Check galaxy store everyday.
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cs_member10
Expert Level 5
Galaxy Gallery

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reinstall the App: Galaxy Store apps: Open the Galaxy Store, and then tap Menu (the three horizontal lines) in the upper right corner. Tap My Apps; from the Apps tab, find the missing app and tap the Download icon.

Play Store apps: Open the Play Store, and tap your profile picture. Tap My apps & games, and then tap Library. Find the app you want, and then tap Install.

Galaxy Store apps: Open Galaxy Store, tap the Menu (the three horizontal lines), in the upper left corner, and then tap Updates. From here, you can either tap the circling arrow next to individual apps to update one at a time or tap Update All to install all available updates.

Play Store apps: Open the Play Store, tap, and then tap your profile picture. Tap My apps & games. From here, you can either tap Update next to individual apps or tap Update All to install all available updates.

If the issue still persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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