Original topic:

Network problem

(Topic created on: 07-20-2023 11:39 AM)
129 Views
munna9999
Active Level 4
Options
Galaxy F
Samsung galaxy f23 5g jio and airtel both sim me network 1,2 signal problem any suggestions 
7 Comments
imanandkumar
Active Level 8
Galaxy F
Due to the weather low signal
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goodthings
Expert Level 5
Galaxy F
You are absolutely right now.
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SKV-F235G
Expert Level 2
Galaxy F
Signal problem kewal software update se hi shi hogi
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Galaxy F
Reset network settings and then restart.
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munna9999
Active Level 4
Galaxy F
Already done but same problem
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guru00
Active Level 1
Galaxy F
I also facing same issue suddenly network doesn't work at all
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cs_member10
Expert Level 5
Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Kindly restart your smartphone once and also re-insert your SIM card.
Check device network in an open area: Kindly check your device in a different location/network coverage area.

Check device network mode settings
Please follow the below steps.
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.
Note: We recommend setting device network mode as LTE/3G/2G (auto connect) mode.

Kindly do check the same SIM card in another phone or another SIM card on the same phone to verify the issue.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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