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03-24-2024 05:24 PM in
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03-24-2024 07:27 PM (Last edited 03-24-2024 07:27 PM ) in
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03-24-2024 07:43 PM in
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03-26-2024 06:27 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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06-04-2024 11:40 PM in
Galaxy AI have the same issue here i need support
My device is an A52s 5g and i have sent the report log