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Samsung A34 5Gmob - 5g flucation and inconsistency issue

(Topic created on: 04-29-2024 09:27 AM)
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karthiksreenivas
Active Level 1
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Galaxy A
hi I'm having Samsung a34 5g Indian variant . Im unable to use 5g if I put my sim on slot 1(it was working fine before last update). I tried all restart,airplane mode etc but nothing working so switched my sim to slot 2 then it started showing 5g, but the issue now I'm facing is like it is not consistent.it was inconsistent before also when I'm using it in slot1 but now it is too much , where only solution and that gave temporary relief is mobile restart but sometimes that is not working
12 Comments
Galaxy A
You can try this netmonstere app and set preferred network type to nr mode inside phone info of that app as mentioned by @Aviral18
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johnsonipv
Active Level 3
Galaxy A
I tried this it cuts all the network tower it was not working well
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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