Heating heating..over heating.

[Ten]

 Today, I have got UI 6.1 for my A54 5G. Heating issue not solved yet. I feel little higher than prior. Any solution for this..? or do I need to wait till further update... Why this...? Why can't solve this issue....? number 1 brand like Samsung.. why they're not hearing their customer...?

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Ten]

Let's try

[goodthings]

Your's most welcome.

[Bala5499]

Hi dear

Your phone is solved

My phone is same problem

[Ten]

For normal use. its ok 👍

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues.

However, kindly perform the following steps to resolve your heating issue by the given links.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Bala5499]

Heating problem issue ok ?

[Ten]

Yes

[Bala5499]

My phone temperature 46.2 C its ok or problem