Original topic:

GETTING GREEN LINE ISSUE AFTER UPDATES

(Topic created on: 03-26-2024 05:48 PM)
190 Views
udalpal
Active Level 1
Options
Galaxy A
Hello all,
 I have A73 model and I have update my phone and later on getting green line on my display.

Samsung Team, how to fix these issue ? Please help here 🙏😢
5 Comments
smitbhoir789
Beginner Level 2
Galaxy A
I also facing same issue
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goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also ,click 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

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udalpal
Active Level 1
Galaxy A
Not able to switch to recovery mode using side buttons IMG-20240328-WA0002_1000084552_1711638596.jpg
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