Suthaharan
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a month ago in
Galaxy A
Fingerprint stopped working since last week. I initially thought it was a hardware issue and as I was trying to open the fingerprint and it gave me warning , 'try restarting the phone if the problem persists". But surprisingly the option to check fingerprint in diagnostic tool in Samsung members has been vanished. Now I am in doubt whether is it a software issue or hardware issue. Please help me to fix it ASAP.
1 Comment
Sha_zan
Expert Level 2
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3 weeks ago in
Galaxy A
Try enabling "Maintenance Mode" in Device Care Settings to fix the problem.