Fingerprint Sensor Stopped working A52s

[Ironmanav]

My Galaxy A52s optical inbuilt screen fingerprint stopped working. Its not registering new fingerprint and also its not showing as working in samsung members Diagnostics what to do

I Bought this mobile at Amazon Date:06/08/22

Is this covered under warranty If not what might be replacement or repair cost of fingerprint reader

[goodthings]

No it's not under warranty now. Kindly reset factory data without backup of apps then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

[Ironmanav]

Thanks for the response

[goodthings]

Your's most welcome.

[Prateek_]

Have you recently changed the screen protector?

Or do you see any visible scratches on the scanner?

[Ironmanav]

No, i have not applied screen protector from the beginning, and I do not find any visible scratches on my screen

[Prateek_ · Accepted solution]

Oh! Try booting into the safe mode. You can google how to do so. See if that helps.

[Ironmanav]

Thank you so much it started woking after booting into safe mode and then restarting to normal boot

[Sayan_SS_ · Accepted solution]

Please Restart Your Device And Then Check.

[Ironmanav]

Thanks for response