Original topic:

Charging Estimation Time Disappear

(Topic created on: 2 weeks ago)
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RamukMerp
Active Level 3
Options
Galaxy A
My galaxy a71 charging fast at the beginning after few minutes charging estimation time disappear and charging very slow. Can anyone say How to solve this issue 
8 Comments
goodthings
Expert Level 5
Galaxy A
This is summer season, so please charge your's device in cool atmosphere also turn off internet during charging. Then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Galaxy device slow charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

Ganeshmp
Active Level 7
Galaxy A
Same is happening with my a71 also...
0 Likes
RamukMerp
Active Level 3
Galaxy A
Your A71 have any vertical line issue ????
Ganeshmp
Active Level 7
Galaxy A
No,do u have?
0 Likes
RamukMerp
Active Level 3
Galaxy A
S I have my users have this issue
0 Likes
Ganeshmp
Active Level 7
Galaxy A
😬
0 Likes
RamukMerp
Active Level 3
Galaxy A
Pls reply 🙏 🙏 🙏 🙏