Original topic:

Camera bugs after February 2024 update

(Topic created on: 03-20-2024 08:57 PM)
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VA4
Active Level 6
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Galaxy A
[Galaxy A52s] 
[latest February 2024 security update and play system update installed]

After February 2024 update, image quality looks improved but main & ultrawide cameras have inconsistent image processing. If i take multiple photos then each photo looks slightly different than other.
Colours are oversaturared in ultra wide images as compared to main camera. Also brightness and contrast level are different. There was not that much Colour shift and brightness/ contrast levels were properly maintained in all cameras. This is a major bug that needs to be fixed on priority.
Video stabilisation is little improved in main camera. 



image
Main camera - auto mode


image
Ultra wide camera - auto mode 






1 Comment
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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