Call sound not clear

[sayednaz]

Hello team,

While calling through my Samsung device , the other party isn't able to hear my voice. I have already tried all the recommended solutions by Samsung. Kindly suggest another solution after looking at the problem. 

Thank you.

[Zammi]

I'm not sure if this helps, check the phone app settings if you get a WiFi calling option available. If available, disable it.

[MOQBALI]

Sometimes the problem comes from the phone network or the person you are communicating with has a weak network

[Samsung_specialist]

If you're having trouble hearing the person on the other end of your phone call, there are a few things to check on your phone that might help. Follow below steps:

Maximise the Call volume
Restart your device
Update the software to the latest version on your device
Check with your Service Provider
Start your device in Safe mode
Check the microphone and receiver of your device
Perform a Factory Data Reset on your device

If the issue persists we recommend to you to visit the nearest Samsung service center for evaluation and repair by following the link below:

https://www.samsung.com/ae/support/service-center/