A34 having 5G Issues

[Tango5]

5g is not stable as we receive call , it never auto shift to 6G again

Sometimes Automatically 5g get switched to 4g

Only working solution is resetting network 

It works few times but its not a permanent solution 

Please go through 

I already shared log file to back end using members app

[Rohit004bharadwaj]

Let 6G come then we will think, 🤔 but now its true that 5g automatically switch to 4g same problm bro

[Tango5]

Then it won't come back to 5g ..thats my issue i cant able to use 5g

[S21FESAMSUNG]

I have faced the same issue in my S21 Fe. The solution to this problem is a app named force LTE in playstore after that the setting opened and just select nr only then press refresh. It will forced 5g network and also it will not go to 4g even when call. This is perfectly working till now.

[Tango5]

This is the only Option that works .but it's not official

Samsung need to go through it but they think only going to service centre will reslove the problem
As i have checked dB strength is low in there devices

Other devices with same jio network is run smoothly.


They need to provide OTA update to reslove it
Rather than going to service cenrte

[indiantrueindian]

1. For me its automatically shift to 5g again after 1 2 seconds of call ending

2. Vo5g is still in testing phase and all network towers doesn't support it till now.

[Tango5]

Towers are good as jio user next to me using unlimited 5g not stop.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to please kindly wait for the revert from the technical error team end, and as you have already done the possible troubleshooting steps on your device, we would suggest you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Tango5]

So that they will reset our phones.
If there is problem in handset u should test it before launch

[jesse_pinkman]

I also have this same issue bugging me since days. Only way I get a fix sometimes temporarily is when I change my 5G signal yo 4G.