A line in A71 phone screen

[balvish]

Anyone facing this issue right now??

I got a line in my samsung galaxy A71 since morning. My phone didn't fell on ground or water. I don't know why i got those lines. Already we have seen this type of issue in one plus mobile, now in Samsung

[sarnandu]

screen replacement

[imanandkumar]

Go to service center for fix it

[balvish]

They told that to change the display, I dont know why because i didn't put my phone down or it didn't fell into a water. It completely no damages. Even more i used my phone till 1 o clock at night and place my phone in a pillow as usual. Morning i got those lines. What iam done wrong in this.

New display cost more than 7000 rupees

[SKV-F235G]

Complaint on consumer forum you will get free screen replacement

[balvish]

Where i have to complaint, is there any link

[Anonymous]

A71 is 3 year old phone i think. So amoled panel used in this phone is manufactured in 2020. There are many issues like this happened to amoled displays manufactured by Samsung in 2020 for example s20 series have this issue and Samsung announced free screen replacement but I don't think they do such announcement again. I would suggest you don't replace the screen try to buy a new phone if you can.

[balvish]

No I cant, i didnt have enough money

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support! 
  
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support