2k, 4k videos

[Sanak]

In Galaxy A33 5G not working 2k, 4k videos in Samsung gallery and video player app

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern we want to inform you that your device Main Display Resolution is 1080 x 2400 (FHD+). So, you are not able to play the higher that this quality resolution videos.

Warm Regards,
Samsung Customer Support

[Abpal]

Exynos 1280 supports upto 1080