alisalah204
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03-09-2024 11:39 PM in
جالاكسى S
S23 ultra
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osamaalazzam
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03-09-2024 11:42 PM in
جالاكسى S
Check with the nearest maintenance center. The battery may be faulty or there may be applications that raise the temperature
Samsung_Expert
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03-10-2024 12:39 AM in
جالاكسى SThe following factors may affect the temperature of your Galaxy devices:
- Using your devices in an environment outside of normal operating conditions
- Placing your devices on/near a heat source, such as leaving them in a parked car on a hot day or continuously having them exposed to direct sunlight.
- Running multiple apps for an extended period of time.
- Using an incompatible, defective, or non-Samsung certified charger and / USB cable.
- Initial setup and data transfer from the previous devices.
- Sofware version should be updated
Follow these simple tips to avoid heating:
- Always use a genuine Adapter & USB cable to charge your device.
- Do not use damaged travel adapter & USB cable.
- Avoid using the device in areas with weak signals or no reception.
- Avoid using your phone while charging.
- Turn off the Wi-Fi, GPS, Bluetooth, and other connectivity features when not in use.
- Avoid using maximum screen brightness.
- Close unused applications.
- Avoid playing graphic-intensive videos or games for a longer duration.
- Uninstall unused applications from the device.
- Keep your phone software and apps up to date