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08-22-2021 10:31 AM in
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08-23-2021 10:25 AM in
with GalaxyHi, Gabriel_ kindly backup your data and reset your phone to factory.
1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Cloud and Accounts
4. Tap on Backup and Restore
5. Select Backup.
You can also backup and update using Samsung Smart switch. Herewith Smart switch link: https://www.samsung.com/za/support/smart-switch/ Install the program on your computer and connect your phone to your computer using an Original Samsung cable and follow the prompts.
1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Factory data Reset.
6. Tap Reset.
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08-26-2021 12:23 AM in
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08-26-2021 12:37 AM in
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