Original topic:

StandaloneKeepAlive$Kee..

(Topic created on: 08-22-2021 10:31 AM)
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Gabriel_
Beginner Level 2
Options
with Galaxy
Hey guys I need help I think someone is spying on me when I went to see what was running in the background I see StandaloneKeepAlive$Kee.. this please help!
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4 Comments
Tsogo_sam05
Moderator
Moderator
Options
with Galaxy

Hi, Gabriel_ kindly backup your data and reset your phone to factory.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Cloud and Accounts
4. Tap on Backup and Restore
5. Select Backup.

You can also backup and update using Samsung Smart switch. Herewith Smart switch link: https://www.samsung.com/za/support/smart-switch/ Install the program on your computer and connect your phone to your computer using an Original Samsung cable and follow the prompts.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Factory data Reset.
6. Tap Reset.

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Flashlight
Active Level 2
with Galaxy
Gabriel it is always a good idea to have top rated anti phishing, anti Spyware and anti-virus apps running on your phone and tablet. I run a separate anti Spyware and malware app called "anti spy mobile pro" and a second app to handle anti virus and mail and messaging phishing threats called "Kaspersky Internet Security". A good anti virus app will have a feature to scan your phone in real time to see if there are any fishy activities.
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Flashlight
Active Level 2
with Galaxy
This service you see with this Long and odd name could be a service that may be part of a recent app or game you installed. Sure one can clear RAM but usually the service just boots itself up again. You can try searching for the name of the service in your "my files". However just be sure to switch on the setting "show hidden system files" which can be found in the settings section...which you get into by tapping the three vertical dots in the top right hand corner of the "My Files" app. Be sure to switch the "show hidden system files" off after you have finished sniffing around. One can seriously mess up your phone operating system by deleting a system folder or file by mistake.
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Flashlight
Active Level 2
with Galaxy
Good luck! I have on occasion had similar problems and have always traced it back to a free game or other that I had recently installed.
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