Ringtone problem

[nonkosie]

Hi ..everyone 

Plz help me guys I can't setup my phone ringtone because, if I go to settings n tap sound n vibration it take me bak to home screen of settings or it will write " secsoundpicker keep stopping " I really don't know what to do now 

[Mohaila]

I am encountering the same problem with my Samsung A13 and Samsung A05. I now can't change the ringing tones of both sim cards on both these devices. Its very irritating

[siphoseth]

I have a problem my phone doesn't want to change ringtone

[mpilourh]

Hello plz help I can't change my ringtone