Ringtone problem

[nonkosie]

Hi ..everyone 

Plz help me guys I can't setup my phone ringtone because, if I go to settings n tap sound n vibration it take me bak to home screen of settings or it will write " secsoundpicker keep stopping " I really don't know what to do now 

[_kgau__]

You can try resetting the phones settings.

[Riya1901]

Help me plz

[_kgau__]

You can try to reset the phone settings

Steps
1 Open settings
2 Tap general settings
3 Tap reset
4 Tap reset all settings
5 Review the information and Tap reset settings
6 Enter the current phone password
7 Tap reset to confirm

[Riya1901]

Okk thx u are u

[nonkosie]

How ?

[uyathandwa]

I have the same problem and when I try resetting it does the same thing

[kgou]

Please help set my ringtone

[petronela]

I have the same problem too