Galaxy Earbuds Plus Promo

[CC123]

Since the new regulations from 14th May, ALL items may be bought online AND ALL items may be delivered via courier companies.

In other words there's nothing stopping samsung from delivering the earbuds + now.

Please confirm when deliver will take place?

[Bigboyleon]

they don't care about anything you say on the forum I have said 10 time im not happy with the service I'm getting and not one person from Samsung asked me why or gotten back to me so you wasting your time

[CC123]

I know but I'm not going to stop. I will call customer service everyday and send messages everyday until I get what I was I promised.

Spoke to courier IT manager and Spoke to the samsung manager today.

Samsung have no excuses now to not deliver our packages as there are no more restrictions in level 4 when it comes to delivering.

[Tsogo_sam05 · Accepted solution]

We have adjusted our delivery lead times due to COVID-19. Delivery of your Galaxy Buds+, which constitutes delivery of non-essential goods will only be processed 5 - 7 days after lockdown regulations permit. Delivery of your Galaxy Buds+ is further dependent upon receipt of your correct delivery details, as submitted by you through the Samsung Members application. For further assistance regarding the Galaxy Buds+ promotion please email verify@samsung.com

[Nate1000]

It's been 3 weeks since I placed my order. Also nothing received thus far. Sent an email to verify@samsung.com with no response.

[CC123]

I got mine during 1st week of level 3 lock down. If its only 3 weeks then you have nothing to worry about. It normally takes 4 weeks. Also remember they delivering earbuds for people that has been waiting since march.