Emails And Play store

[AndrewLeeBoois]

Hi guys..what can be the problem if you have data and your Gmail or playstore or anything else don't wanna open??

[jkarl30]

Have u tried a soft reset?

[AndrewLeeBoois]

No..not yet..how do you do a soft reset on a Galaxy A21s?

[RickBro]

Step by step instructions most Galaxy phones are the same:

https://www.o2.co.uk/business/support/devices#!/device/samsung/galaxy-a12/topic/reset-device/how-to-...

[HanishBundhoo]

Or reboot the device

[AndrewLeeBoois]

Yes I tried that but still..i even clear the cache and the data storage

[AndrewLeeBoois]

Okay i will try this now

[Mic_D · Accepted solution]

I would suggest deleting the apps and accounts. Then try and reinstall. Also check your check mail log in details.

[AndrewLeeBoois]

I did do iit now and it still show me an error..

[AndrewLeeBoois]

I also uninstall iit