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Beginner Level 4

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Images in phones are not shown in WhatsApp camera tab after one ui 5 update. Can anyone say whatvis the problem??
Just received One UI 5 for S21 5G in UAE
Hi, Purchased a Samsung S21 from a Samsung Store in UAE, but I didn't get a Smart Tag with it. Store said I am not eligible for Smart Tag as it is a store purchase. Is it right? Am I eligible to get a Smart tag as a freebie with S21.