Did you get any resolution?

Have you even read the whole post?Your dedicated team does nothing, that's why I posted this.

Go for it, I tried literally for 10 days , had words with multiple members of the Samsung support team, everyone speaks like they will resolve our issue, but at the end after taking 1 or 2 days of time they all will say that they can't do anything ab...

I am really thinking about the same, I will resort to this if Samsung doesn't repond with some solution or compensation. Thank you .

Here are how the support team is replying , no matter what I say, they are just replying the same thing, it's I like an automated message being sent.