Submit slip of z fold 5I submitted my Galaxy Z Fold 5 on 11th August at Samsung’s service center as per company instructions for repair. After waiting for one month, on 11th September, I received a call from Mr. Ajay (Samsung) assuring me that my dev...

Dear Samsung Team,I submitted my device at the Samsung service center on 19th August for a screen replacement. At the time of submission, I was informed that the repair would be completed within one week. It was also agreed that 50% of the cost woul...

Dear Samsung Support Team,I had submitted my Galaxy Z Fold5 at your service center as advised by your team. It has now been 7 days since the submission, but I have not received any update or call from your side regarding the status of my device.Ple...

I’m writing this after wasting 25 days, 4 service center visits, and 20+ hours of waiting — and still not getting a fair resolution.Samsung advertises the Galaxy Z Fold5 as tested for 200,000 folds. In reality, my device failed in just a few months ...

Got a call from Samsung Headquarters. After that, I had to visit the service center 4 times. Each visit meant 5 hours of waiting, and after 25 days of back-and-forth, the “resolution” they offered was: You pay half, Samsung pays half. My question is ...