I had ordered a Galaxy S20 FE from Samsung e-store. I received the phone yesterday, the box had seal intact but on opening the box, phone had visible dust on it's screen, the boxes of accessories too had signs of wear. Seems like they delivered me a ...
Hi. I think I'm done seeking support from Samsung. The reply never comes :) There is a limit of patience for a customer and I've waited way beyond that limit.
No, the device seems to be used. I didn't switch on the phone because according to their T&C once a device has been activated there is no scope for return or replacement.
