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Beginner Level 2

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My mobile us A 31 . The automatic update diwnload a wrong version which cause the sum card to dusapeare I tried many solution and non worked. I formatted it. Service update try to diwnload a wrong version all the time. 
Ghe last update since last novdmber caused the mobile ca not  detect sim card. Any one has the same proble? Did they correct this error?