HiI haven't received a confirmation email re my Galaxy Buds Pro claim, and it's been almost 4 days now.I have a ref number, but won't post that publicly. Please advise, as I can't seem to send messages via the Chat function either.Calling the call ce...
Hi all - finally received my buds today, but also got them in violet. I suppose I will get used to them...trying to exchange will probably be a mission. Only other issue is that I never received communication from Samsung or the delivery company to a...
Hi - no luck yet, and since I'm in meetings I can't exactly sit on the phone to them. This is most frustrating, as I'm getting "marketing" emails and SMSes, which I opted out of. Hopefully this is resolved soon, because if they come with a story that...
Hi Moderator I've tried calling the call centre but can't get through there either - I can't spend hours waiting, or keep trying and having the call dropped repeatedly. There is nothing in my spam emails, either.I'll give it til tomorrow afternoon.