Please if anyone knows please say my phone is S20 plus

And does anybody know when is the new s20 plus update coming??

My S20 plus overheats when i restart my phone also in games the exynos chip heats super quickly which drains the battery so easily

I have called samsung more than 50 times the last 3 months for the galaxy buds + which i shouldve received with the galaxy s20 plus because i preorderd the phone but every time i call now they tell me no the due date that u bought the phone was late ...

I havent been getting updates from samsung as i am checking that in the usa they're getting a lot more updates and also my phones heats so easily