I bought a Galaxy Note 20 Ultra in September 2020 and I put in a claim for the Earbuds, I made several follow up calls where I would be given reference numbers and advised that someone will get back to me. It's been 5 months now that I have been wai...
I guess it was just their marketing strategy. I also bought a Note 20 in September 2020. Ear buds never arrived. i made follow up calls but that was all in vain.