Guys, this is the 5th time I've posted in the last 10 days, and Samsung's customer service still hasn't helped me.I bought a brand-new Galaxy F16 from Samsung Shop (ordered 31 Jul 2025, delivered 03 Aug 2025). From day one the display shows spots/pa...
Purchased brand new Galaxy F16 from Samsung Shop. Device had display defect from day 1.Replacement option in app was showing first 2 days but after clicking it said “Stock unavailable – Contact Customer Care.”Customer Care and Samsung Service Center ...
I purchased a brand new Galaxy F16 on 3rd August 2025.Within hours of activating it, I noticed a serious display defect – uneven brightness, color patches, and visible marks in dark mode.What I faced:First visit to Customer Care: They flat-out denied...
I purchased a brand-new Galaxy F16, received it on 3rd August 2025, and the display was defective right out of the box. Issues include:Patchy color in low brightnessGhost image / burn-in effectsUneven screen tone in dark modeI immediately raised t...
Device: Samsung Galaxy F16 Order Date: 31 July 2025 Received on: 03 August 2025 Issue Identified: Same day, immediately after activationI recently purchased a brand new Samsung Galaxy F16 and was shocked to see serious display defects right after set...
Hey, Samsung Members Admin/Moderator, can you tell me if my replacement is happening? I got the device from the Samsung Shop. It showed the replacement option at first, but then said "out of stock" and to call customer service. They're just giving me...
I purchased it online from Samsung Shop.Initially, the replacement option was showing for the first two days, but when I clicked it, it suddenly showed “Stock Unavailable – Contact Customer Care”.Customer care, as I mentioned earlier, keeps giving sc...
