I am currently using Samsung Galaxy S20+ however I can't download the software . It just paused there for very long already. I've tried restarting my phone, clear cache and downloading the Smart Switch on my PC to try. but none of them work. Please h...

I am currently using Samsung Galaxy S20+ but I can't download the software update . I've tried to restart my phone , downloading Smart Switch on my PC . All can't work, please help!