unable to load app list data on galaxy active watch

[rajspraveen]

Unable to load app list on galaxy active watch 2, kindly help

[AshuAgrahari]

Restart or try resetting your watch once !

[rajspraveen]

restarted multiple times, no use, it's just showing tap to retry. but no use

[Ehsank]

Once reset

[rajspraveen]

same