samsung level U2 2020 bluetooth headset

[Avix]

There is no software for this bluetooth headset not level u app nor wearable app not recognising this product I was thinking maybe it is fake !

[Samsung_specialist]

Hi there, 

If the issue continues, please bring both device to the Samsung Service Center to have them checked out. 

Thanks. 

[shakkirchenoli]

also mine not supported