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Original topic:

samsung health monitor

(Topic created on: 3 weeks ago)
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vinod98
Beginner Level 2
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Wearables

I live in UAE, My id is in UAE, Region of my Samsung id profile is UAE, but still when i start Samsung health monitor I'm facing continuous error that Samsung Health Monitor is  not  available in your current  location 

1 Comment
Samsung_specialist
Community Manager
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Wearables

Thank you for reaching out.

Regarding your inquiry, kindly note that Samsung Health Monitor availability depends on several factors including device model, region-specific approvals, and service support requirements. Even if your Samsung account and location are set to UAE, the service may not function if any of the required conditions are not fully met.

Please ensure the following:

  • Your device is a supported model for Samsung Health Monitor
  • The device software is updated to the latest version
  • You are using the official Middle East version of the device (region compatibility)
  • Location services are enabled and accurate

If all the above conditions are met and the issue persists, we recommend reinstalling the application and ensuring all required permissions are granted.

In case the issue continues, please visit the nearest service center for further inspection:
https://www.samsung.com/ae/support/service-center/

For further assistance, you may also visit:
https://www.samsung.com/ae/support/contact/ 

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