Original topic:

samsung galaxy watch counts steps while driving

(Topic created on: 06-10-2021 10:40 PM)
1047 Views
ag143
Active Level 1
Options
Wearables

I have Samsung Galaxy watch it shows wrong steps counting, Drive in car my steps are running how to stop 🙃 in Apple watch there is no issue !

Why samsung 😕 not interested in accuracy 🤔


7 Comments
tanu0809
Active Level 1
Wearables
Hiiii
0 Likes
ag143
Active Level 1
Wearables
Hello
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cs-member13
Expert Level 4
Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
ag143
Active Level 1
Wearables
This is not error you read me query again you understand better understand!
Raybay
Beginner Level 5
Wearables

I have the same problem

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Raybay
Beginner Level 5
Wearables

You can pause steps on phone but cannot do that on watch, that is ridiculous. Two weeks ago I had watch 3,with same issue,I sended it back ,now got watch 4 same issue. And they try to tell  both is faulty.

0 Likes
Kamal683
Beginner Level 2
Wearables
I have facing this issue with galaxy watch 4 bluetooth Edison. It is counting steps while seating idle at home and as well in the bus. Is the watch faulty or anything else the reason.
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