Original topic:

samsung galaxy watch bluetooth problems

(Topic created on: 02-18-2021 12:16 AM)
186 Views
Davcarca
Beginner Level 2
Options
Wearables

I had a Samsung gear 3 watch Since then I purchase the Samsung Galaxy watch. Presently my samsung gear S 3 watch still connects via bluetooth however my galaxy watch no longer connects. I've rebooted, reset and nothing works. The attached pic shows what comes up on the screen. Please help! How do I actually contact customer service?Watch.jpg

4 Comments
Ehsank
Expert Level 5
Wearables
you need to visit service centre its better i guess
0 Likes
Davcarca
Beginner Level 2
Wearables

Well I live in Barbados and we don't have a service center here. So what should I do now?

Ehsank
Expert Level 5
Wearables
go to help section on this app try to contact in chat/or call whichever is good and easy for you

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

0 Likes
Samsung_Support1
Moderator
Moderator
Options
Wearables

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes